Start with the Xcaret question Sarah needs to clarify first.

Sarah's first answer depends on where you are now: starting fresh, already in touch with Xcaret, comparing direct Xcaret vs Sera, working with a planner or agency, looking for full-service planning, or still unsure.

Start with the closest route. The next questions change based on your answer.

What best describes you right now?

Ask one question first.

If you are early or unsure, send Sarah the first Xcaret booking, room-block, or guest-stay question you need clarified.

Start a full couple inquiry.

If you are ready for Sarah to look at the Xcaret booking and guest-stay path, start here.

Couple names

Best contact email

Phone

Wedding date or month

Backup dates if flexible

Wedding package or direction

Estimated guest count

Estimated rooms

Xcaret property

Ceremony or venue question

Have you contacted Xcaret?

Do you have a planner?

What does Sarah need to clarify first?

Who is involved in the decision?

Any financial or contract timing?

Anything already sent to guests?

Sarah reviews serious Xcaret inquiries personally and replies with the next clear room-block step.

Already contacted Xcaret?

Start with what already happened. Sarah needs the current status first.

Couple names

Best contact email

Phone

Xcaret contact, if known

Wedding date or month

Property

Guests

Rooms

Where are you in the process? We asked Xcaret for information. We received a proposal or room detail. We are comparing direct Xcaret vs Sera. We are not sure what has already been requested.

What feels unclear?

Can you share the proposal or room details?

Planner or agency contact?

Sera respects the partner lane. Sarah can clarify the Xcaret booking details without replacing the planning role.

Your name

Company

Best contact email

Phone

Your role

Couple names

Wedding date or month

Xcaret property

Estimated guests

Estimated rooms

What role are you keeping?

What should Sarah clarify?

Best follow-up path

Need full-service planning?

Sera is not a full-service wedding planner. If your main need is design, vendors, or day-of production, Sarah can help you understand what kind of planner support to look for.